Work IQ
Work IQ is the intelligence layer that connects Copilot and agents to your organization's knowledge, context, people, and work.
Intelligent
Creates a continuous semantic understanding of enterprise data and how people, content, projects, and relationships connect
Scalable
Enables Microsoft Copilot and agents to deliver faster, more context-rich responses with reduced latency through optimized retrieval and intelligent orchestration
Secure
Works directly on enterprise data without extracting or duplicating it, preserving existing security boundaries
Work IQ API
Work IQ API Components
- Returns pre-processed responses from Copilot and agents, giving programmatic access to the full Copilot experience
- Returns data and context in agent-ready formats to process with your own agent orchestration
- Provide agentic access to Microsoft 365 entities and actions efficiently at scale
- Working environments for agentic reasoning and problem solving within your Microsoft 365 tenant
Work IQ in Copilot
Used by Microsoft Copilot
Grounded in work and business context
Get relevant responses that pull in the right work and business data, understand the context, and reflect how you work
- Understands prior interactions, preferences, work and business signals to deliver more relevant answers
- Supercharges productivity, streamlines tasks, and uncovers actionable business insights
Deliver better results
Draft high-quality content faster using the latest context from your work, conversations, priorities, and the people you collaborate with most
- Identifies the people, knowledge, conversations, and work signals that matter to the task at hand
- Generate more accurate, context-rich outputs with less searching and rework
Bring business understanding to Copilot and agents
Work IQ connects data, workflows, and actions across business systems such as Dynamics 365 and Power Platform, so Copilot and agents can understand your business and take action.
- Build shared business understanding. Each connected system adds meaning and relationships across customers, transactions, processes, and business concepts.
- Expand what Copilot and agents can do. Each connection expands the context, workflows, and actions available across more processes and scenarios.
Unlock deeper reasoning
Generate decision-ready insights grounded in the unique context of your organization
- Work IQ helps pre-built agents like Researcher, Analyst, Facilitator reason across people, priorities, projects, decisions, knowledge, and business processes
- Agents combine organizational context with external information to analyze situations, evaluate options, and accelerate decision-making
Frequently asked questions
- Bring Work IQ into any agent you build. Connect via A2A, MCP, or REST to use grounded, permission‑aware workplace intelligence in your custom agents, SaaS apps, and multi‑agent systems. Governance comes built in, with no raw data wiring or orchestration overhead to manage.
- Work IQ reasons over information across your entire workplace, from Microsoft 365 content like emails, chats, meetings, and files to data from connected business systems and line-of-business applications. It continuously structures these into agent‑ready intelligence, giving any agent grounded, permission‑aware context to act on.
- Yes. Work IQ reaches beyond Microsoft 365 into Dataverse, line‑of‑business systems, SaaS, and external sources. Adding a new source is a matter of policy and configuration, not redeployment, so developers expand what their agents know without rewriting tools, reprovisioning permissions, or breaking governance.
- The Work IQ API is the entry point to workplace intelligence. Through MCP, A2A, and REST, it gives any agent or app grounded, permission‑aware access to live work context across Microsoft 365 and connected business systems, with enterprise governance applied automatically, so you build on intelligence, not raw data.
- With the Work IQ API, developers build custom agents, intelligent SaaS apps, and multi‑agent workflows that reason over real work context across Microsoft 365 and connected systems. Every call is grounded and permission‑aware, so you ship enterprise‑ready experiences faster, without raw data wiring or custom orchestration.
- Work IQ applies your existing enterprise security, privacy, and governance by design. Every response is permission‑trimmed and bound by your identity, sensitivity, and compliance policies, so the context flowing into any agent stays within the boundaries your business already trusts, no custom enforcement required.
Next Steps
Build agents with Work IQ
Use Work IQ to empower your agents and applications with workplace intelligence
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