Apple Developer enrollment paid, but account now shows “Not Eligible”

Question

ferrelluk OP

Created 19h

Replies 4

Boosts 2

Participants 3

Title: Apple Developer enrollment paid, but account now shows “Not Eligible”

Hello,

I recently enrolled in the Apple Developer Program using my Apple Account.

I completed the enrollment process and paid the membership fee using Apple Pay. The payment was successfully charged, and during the enrollment process I was told that I would receive an email shortly regarding the enrollment.

However, I never received that email.

When I now log in to my Apple Developer account, it says that my account is not eligible for the Apple Developer Program.

The membership fee has already been charged, so I would like to understand what happened to my enrollment and whether the payment can be associated with my application.

Could someone please advise me on what I should do next or how I can have the enrollment and payment reviewed?

Thank you.

Answer 1

ferrelluk OP

18h

Accepted Answer

even I paid , still ask me to finish the payment ! I receive confirmation payment with id order and document number as receipt ...

Answer 2

ferrelluk OP

7h

LAter Edit: Apple Developer Program charged me twice, but my membership is still not activated

I’m having a serious issue with Apple Developer enrollment and I’m trying to understand whether anyone else has experienced the same thing.

First payment — September 24, 2026

I enrolled in the Apple Developer Program and paid 499.99 RON through Apple Pay.

For this first payment, I received the Apple invoice by email, but I did not receive a separate enrollment/membership confirmation email.

The invoice contains:

Document: 856194864131 Sequence: 1-14543243672

My first Enrollment ID is:

U4A5F84VTL

After the payment, my Developer account showed “Pending”. Later, I also saw a message saying that my account was not eligible, even though the payment had already been charged.

Second payment — September 25, 2026

Because the first enrollment was still not activated, I tried the enrollment again directly through the Apple Developer website in a web browser.

I made a second payment of US$99.

For this second payment, I did not receive an invoice. I only received an email from Apple confirming that the order had been placed and would be processed within 2 business days.

The second Enrollment ID is:

BNF99FS32B

However, after making the second payment, when I log into the Developer account I still see:

“Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.”

So now I have paid twice for the Apple Developer Program, but I still don't have an active membership.

The first payment has an invoice and the second payment has an order confirmation, but neither enrollment is currently active.

I don't want to make a third payment.

Has anyone experienced something similar? What happened to your previous payment, and how did Apple resolve it?

I would especially appreciate an explanation from Apple Developer Support regarding what happens to the first payment when a second enrollment/payment is made. sounds like a scam to me...

Answer 3

atournier OP

4h

Same here. I was asked for documents by email, but I still haven't received any response or confirmation, even though the payment went through and I got the invoice.

Answer 4

TechAvenue OP

2h

@ferrelluk I’m sorry you’re dealing with this. Since you’ve been charged twice and neither enrollment is active, contact Apple Developer Support and ask them to review both enrollment IDs and payments. They can clarify the status of each charge and advise you on the next steps.

@atournier Apple’s enrollment review can sometimes take time. In my case, it took around one to two weeks. If you’re still waiting for a response or confirmation, contact Apple Developer Support and ask them to check your enrollment and documents.

Apple Support: https://developer.apple.com/contact/