Dear peacock first of all it’s very difficult to find help using the app I looked for a contact customer service or anything of that nature of contact us button and it seems to be very hard to access from the app at least I couldn’t find it Secondly I pay extra to not have to watch commercials bad as I’m sitting here watching my program I keep getting interrupted every few minutes by a commercial how does this happen I am paying not to have to watch commercials maybe you need to look into this I figure writing a review is the only way to get your attention and that probably won’t work either- I am still having shows with commercials and I pay for ad free - cannot figure out how to contact help - one show was called All of Me - the other was called Eat Up - Girl on fire was another - I have been paying for ad free shows since opening my peacock account and I have always had commercials this is not right - I cannot figure out how to contact help and cannot get help with this - the help category on the app only helps with parental controls - I need help - I should get what I pay for - can a developer contact me thru my sign up email please?And now I’m out of the country, the television here has zero English speaking channels and I cannot watch peacock on my portable device that o use all the time - I don’t understand- it’s not like I signed in on a new device - it is just frustrating- I want to love peacock so much because of the fantastic Library - but come on man -

I never knew what to expect from Peacock, I downloaded it because it was free. I wasn’t really looking for any show/movie in specific, just another one of those apps to browse different genres of movies/shows. I became the most HOOKED when i found out about the Latino section and what it has to offer. I am a Mexican American, and in my household we usually gravitate towards English oriented shows. Growing up I was influenced by my grandmother who would watch her Spanish-speaking shows. I caught on to a couple here and there but one show in particular Case Closed was one that i never expected to find on this app. Let me just say that when I first started watching the show on Peacock there was only one season currently streaming, I am beyond psyched that they keep adding more seasons and episodes. GOD bless this app because this show is all i watch at work. I appreciate the variety that they offer. Going off into a different story here, my sister is a big fan of the Office. Netflix recently removed that show and guess who decided to start streaming them. Over New Years my sister mentioned to her fiancé that she was bummed that the Office would no longer be on Netflix. A couple days after New Year’s I get a notification from peacock and they advertise that the office is now streaming, all seasons, all episodes. Right away i sent my sister a screenshot and now we are a family who enjoys Peacock. Thank you guys/girls for the amazing work that you put into this app. Outstanding work.

It seems like I spent 90% of my time watching Peacock. All my favorite shows are around here if I’m looking for a movie it’s on here. I like how it goes to the next movie. I don’t really have to do anything. It plays what comes up next there are times where it takes me to other shows that I would prefer not to watch like if I’m not in the room when it goes to the next show and then the show I can’t get it off my continue watching because the series goes on and you gotta skip to the end of the last episode in the last series but then a couple months go by and a whole Nother series comes out so every week it’s in your continue watching. I wish there was a way to remove from watchlist. But other than that, there’s never been like a streaming issue. I’ve never had a buffering issue. It’s been smooth sailing. I’m an annual subscriber and I absolutely love it.Update they took the time to respond to my review and they made it to where you can turn off the show from continue watching. I’m even more in love! One that they even took the time to look at what I wrote, but also they did something about it. My Apple TV won’t let me do it so I went on the app on my iPad. There’s three little dots on the show that I don’t like seeing in my continue watching and it says removed from continue watching. I am over the moon happy❤️❤️

I use Peacock a lot, but take issue with some of the things it does in relation to other platforms of its kind. I usually have it on my iPad at my desk while I work. I have ADHD and it helps to always have noise in my ears when I work. As a result, I watch a lot of the same things over and over since I don’t have to watch…I can just listen, so it doesn’t become a distraction vs. a crutch. I do take quite a bit of calls and meetings, so I tend to pause a lot. Sometimes the call is long enough that the tech I’m using falls asleep, forcing me to relaunch the app all over again, locate what I was watching, and often, restart. *sigh* #timesuckerAlso…shows that I have started fall out of my “continue watching” ALL THE TIME, even though they are still offered on the platform. And when I go find them again, it starts me over from the beginning. Also…if I am watching on my iPad, I will close the app out before switching to a TV for example. When I do this, the expectation would be that I could pick up where I left off on the new device, but that doesn’t work. Usually it starts off from where I left off on the new device. That would make sense if we weren’t watching from the same individual family account that we set up (mom, dad, kid…). I like the platform and use it regularly…I use several streaming sites, actually and all have some quirks that are frustrating. It would be nice if they all had some consistency since we are really almost being forced to use them now. At least if you are a TV/Movie junkie like myself 😉